Common Questions

Our fee structure varies depending on the type of legal service:

We provide clear fee agreements upfront so you know exactly what to expect.

Yes, we understand that legal services can represent a significant investment, so we offer flexible payment options for many of our services. Payment plans are typically structured as:

• Initial retainer (amount varies by case type)
• Monthly installments over 3-12 months
• Automatic payments via credit card or bank transfer

We're happy to discuss payment options during your consultation to find a solution that works for your budget.

We accept various payment methods for your convenience:

• Credit cards (Visa, MasterCard, American Express, Discover)
• Debit cards
• Bank transfers (ACH or wire transfers)
• Checks (personal or cashier's)
• Online payments through our secure client portal

All payments are processed securely, and we provide detailed receipts for your records.

Absolutely. During your initial consultation, we'll provide a clear estimate based on:

• The complexity of your legal matter
• The anticipated time commitment
• Any unique circumstances of your case
• Your desired outcomes

For flat fee services, we can often provide the exact cost upfront. For hourly matters, we'll give you a realistic range based on similar cases we've handled.

Scheduling a consultation is easy through any of these methods:

• Online: Use our online scheduling tool
• Phone: Call us at (800) 555-1234 during business hours
• Email: Send us a message at info@equilolegal.com
• In-person: Visit our office during business hours

We typically respond to consultation requests within 1 business day and can often schedule appointments within 48 hours.

We offer a complimentary 30-minute initial consultation for most practice areas. During this meeting, we'll:

• Listen to your legal concerns
• Assess your situation
• Explain your options
• Provide our professional recommendation
• Discuss potential fees and next steps

Some specialized services may require a nominal consultation fee, which we'll disclose before scheduling.

To make the most of your consultation, please bring:

• Any relevant documents (contracts, court papers, correspondence)
• Government-issued ID
• List of questions you want to address
• Names and contact information of other involved parties
• If business-related: organizational documents, financial statements

For virtual consultations, you can email documents in advance or share them during the meeting.

Yes, we offer consultations via:

• Secure video conference (Zoom or our proprietary platform)
• Phone call
• In-person at our office

Virtual consultations are just as effective as in-person meetings for most legal matters. We'll send you secure links and instructions when you schedule your appointment.

Case duration varies significantly based on:

• Case type: Simple document review may take days, while complex litigation can take years
• Complexity: Number of parties involved, legal issues, and evidence
• Court schedules: For litigation matters
• Government processing: For immigration or regulatory matters

After reviewing your case, we'll provide a realistic timeline estimate and keep you updated on progress.

While each case is unique, our standard process includes:

Our standard communication protocol includes:

• Weekly status updates for active cases
• Immediate notification of any significant developments
• 24-48 hour response time to client inquiries
• Access to your case portal for real-time updates

You can always request more frequent updates if needed, and we'll adjust our communication to your preferences.

For urgent legal matters outside business hours:

• Call our emergency line: (800) 555-EMER (3637)
• This line is monitored 24/7 for genuine emergencies
• An attorney will respond within 2 hours

Emergency situations include imminent court dates, arrests, restraining orders, or situations where immediate legal action is required to protect your rights or assets.